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Customer Assistance Representative - Dublin

Job ID 415928 Dublin, Ireland

Overview

Whether a customer needs one vehicle, one hundred or even one thousand, Enterprise Flex-E-Rent pride ourselves on building business partnerships by providing exceptional customer service. We operate the widest range of commercial vehicles for rent in the UK and Ireland have a growing fleet of over 45,000 vehicles; from small cars to heavy goods vehicles, accessible minibuses, and many more besides.

As part of the Enterprise Rent-A-Car family, a business that has grown into the largest global mobility provider in the world with almost 2 million vehicles worldwide, our Flex-E-Rent team provides flexible rental solutions to businesses across the UK and Ireland.

As part of our ongoing expansion, we have an exciting opportunity for a Customer Assistance Representative on to join our team in Dublin.


Responsibilities

The role will involve building relationships and communicating with existing and prospective customers in person and via phone and email communications. The successful candidate will be tasked with a variety of responsibilities from sales and marketing to handling customer requests and will need to be a great team player.

This role offers fantastic progression opportunities via our in house training and development programmes. We encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We are proud to say we have been in The Times list of Top 50 Employers Where Women Want to Work every year since it was conceived 17 years ago, and have been honoured with many other awards along the way.

We are looking for an organised and proactive individual with excellent communication skills, who enjoys problem solving and working with customers and colleagues alike to ensure an exceptional customer experience. You will be able to demonstrate a keen work ethic and be looking to work in a fast paced, customer facing environment.

In return we will offer a competitive salary, a whole host of benefits and a fantastic opportunity to develop your skills and career with Enterprise – a business with over 100,000 employees worldwide.


Qualifications

  • You must have a full UK/IRE driving licence, but we do make accommodations for applicants who don’t drive due to a disability.
  • No drug or alcohol related offence on your driving record within the last five years is permitted.
  • Regardless of your socio-economic background or educational history, Enterprise will always look at how you perform against our competencies and will judge you on that alone.
  • Please let us know about any accommodations you may need to participate in our recruitment process.

Location: Bluebell Lane, Bluebell, Dublin, D12 P7FD

Hours: 40 hours: Shift within Mon- Frid 8am to 5pm

Salary: €27,500 per year


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